The first thing you need to understand when preparing for a job interview is that Hiring managers are trained in the art of finding the truth and looking for places where people are trying to hide the truth (masking). Many management candidates fail to land jobs because they are afraid of telling the truth. There are things that a manager wants to hear, that many people feel will ruin their chances of landing a job.
Employers want to know:
Will you be a team player? Will you fit? Can you take and give orders? Do you share the company’s vision?
Are you prima donnas? Do you see work as part of your life, a place to live to the fullest, or is it just a job that you tolerate so you an earn a paycheck.
Will you be an asset or liability? Will you make money or save money for the company? Will you cause a high turnover, or will you calm employees and motivate them to work hard?
Are you focused on the floor, or are you focused on upper management? Are you focused on increasing profits? It is amazing how many management candidates have no idea whether their restaurants earned a profit, or not. They only look at the bottom line.
Before telling personal stories, write them down, polish them. Say them out loud and see if they give the message you want to convey? Are they too wordy and clumsy? Can you say what you need to say in 60 seconds? Or, if it takes longer, can you break what you need to say in 30 – 60 sound bites?
More Important
Are you concerned about the company? Will you put your energies into following regulations, and care about yourself as a person. There will be extra regulations for many years to come. Employees need to realize that their own personal behavior can have a serious impact on the company. Careless outside of work can cause a restaurant to be closed.
Your Resume
Are you reciting facts and figures, or telling the story of your life? There are a few stories that have a purpose. Tell them truthfully, but remember that truth is based on beliefs and perceptions. The interviewer may not share yours. Once you finish this exercise then try out your stories on friends in the hospitality industry.
Times where you either made money or saved money for your current or previous company.
A crisis in your life or job and how you responded or recovered from it.
A time where you functioned as part of a team and what your contribution was.
A time in your career or job where you had to overcome stress.
A time in your job where you provided successful leadership or a sense of direction.
A failure that occurred in your job and how you overcame it.
Today’s job interview is all about presentation. There is more to being a restaurant manager than keeping the restaurant running. It takes a people person who is able to work with staff in a way that is fulfilling and nurturing.
Consumers need to focus on their core values as they grow through the next few years.
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